Refund Policy

Overview

Honest Expenses offers a 7-day money-back guarantee for the Lifetime plan (a one-time payment, currently 19 € including VAT). If you are not satisfied with Lifetime for any reason within 7 days of buying it, you may request a full refund — no questions asked.

The guarantee is voluntary and comes on top of your statutory rights (see Right of Withdrawal). Refunds are always full refunds of the payment; we do not make partial refunds.

After a refund your account goes back to the Free plan. Nothing is deleted: your accounts, transactions and categories stay, and everything beyond the Free plan's limits is there again if you buy Lifetime later.

Eligibility

To be eligible for a refund, the following conditions must be met:

• The refund request is sent within 7 calendar days of the payment date.
• The request is about a Lifetime purchase of your own account.
• Your account has not violated our Terms of Service (e.g., abuse, fraud, or violation of acceptable use policies).

How to Request a Refund

To request a refund:

1. Write to our support on Telegram, @hermanviolin (or by email to info@honest-expenses.app), from the Telegram account you sign in to Honest Expenses with — or name that account.
2. Include "Refund Request" and the date of your purchase (your receipt is in Settings → Plan).
3. Optionally, let us know why you're requesting a refund — this helps us improve.

We will process your request within 5 business days and issue the refund to your original payment method. The Honest Expenses bot confirms the refund in Telegram once it has been processed.

Right of Withdrawal (EU consumers)

If you are a consumer in the European Union, you generally have a statutory right to withdraw from a contract concluded online within 14 days without giving any reason.

Lifetime is digital content that we provide immediately after payment. At checkout you expressly agree that we begin providing it before the withdrawal period ends and you acknowledge that you thereby lose your right of withdrawal once the provision has begun. This does not affect the voluntary 7-day money-back guarantee described above.

Subscriptions

Where we offer a subscription plan, the following applies:

• You can cancel at any time in Settings → Plan → Manage subscription (the Stripe billing portal). The cancellation takes effect at the end of the current billing period; until then the plan stays active.
• We do not issue partial refunds for the unused rest of a billing period, and renewal payments are not refunded.
• When a subscription ends, your account returns to Lifetime (if you bought it) or to Free. Nothing is deleted.

Exceptions

Refunds are not available in the following cases:

• Requests sent more than 7 days after the payment.
• Renewal payments of a subscription.
• Accounts terminated for violation of our Terms of Service.

We reserve the right to deny refund requests that appear fraudulent or abusive.

Processing Time

Once a refund is approved, it will be issued within 5 business days. Depending on your bank or card issuer, it may take an additional 5–10 business days for the funds to appear in your account.

Refunds are returned to the original payment method used at the time of purchase. We are unable to issue refunds to a different payment method.

Contact

For any questions about this Refund Policy or to submit a refund request, please reach out:

• Telegram: @hermanviolin
• Email: info@honest-expenses.app
• Website: honest-expenses.app

If you're experiencing an issue with the Service, we'd love the chance to resolve it before processing a refund — just let us know.